FREQUENTLY ASKED QUESTIONS.
IF I LIVE OUTSIDE OF USA, CAN I STILL BUY FROM THE USA STORE?
Yes! We offer international shipping on most products, to most locations (subject to postal service availability). International shipping comes at an extra cost, and you will need to wait longer for your product to reach you. International postage may take up to 4 – 6 weeks. See our shipping policy here.
WHEN WILL I HAVE TO PAY FOR POSTAGE?
Domestic postage is free. Meaning, postage from the USA store to anywhere in USA is free. If you are outside of USA the Outside USA option is available for you, most products in here are posted free of charge. If you are shopping from outside USA and purchase a product made in USA, that is when you will need to pay for shipping.
HOW DO I KNOW WHAT THE SIZES ARE?
Most products have a size chart on the product page, otherwise on the bottom of every page in this website (the Footer) is a link to our size charts. This is also available when looking at a product, it will give you options to go to the sizing charts. See our sizing charts here.
WHAT IF THE PRODUCT I BUY DOESN’T FIT?
It is very important to review the size charts and your cart before purchases, We do not do “change of mind returns”. If there has been some error with our manufacturing, we would organize it to be returned. See our returns policy here.
DO I NEED TO WASH MY POW TEE PRODUCT?
Yes, normal wash is fine. For the graphic design products (not All-Over printed) To sustain the colors and the inks make sure to turn the garment inside out before washing. Avoid dryers, can sometimes damage the print. Look after your Pow Tee Product. Further care Instructions can be found here.
WHAT ARE MY PAYMENT OPTIONS? CAN I PAY VIA PAYPAL?
All payments are processed in USD. Yes, you can pay with PayPal. You can also use Apple Pay, Google Pay, and Shop Pay, you can also pay with Mastercard, Visa or Amex.
DO YOU OFFER BULK DISCOUNTS?
We do offer discounts from time to time for multiple products as well as affiliate discounts. Visit our Discounts page for more information. If you would like to contact us for a larger order, feel free to email ThePennyPow@gmail.com
CAN I GIFT A PRODUCT TO SOMEONE THROUGH YOUR SITE?
Yes, We don’t gift wrap a product, but as long as you know the persons details, you can send a product to anyone you would like.
DO YOU OFFER GIFT CARDS?
At this stage, No. We are just starting up and would look at adding this feature as we expand.
HOW LONG HAS THE POW TEE COMPANY BEEN AROUND? AND HOW LONG HAVE YOU BEEN DESIGNING?
We are brand new, July 2020. PennyPow is the artist behind the designs. He has been working on this project since mid-2019. Prior to this project, he would draw to relax.
WHAT PRINTING METHOD DO YOU USE?
We us a method called DTG (direct to Garment) Printing, which allows us to create designs with more colours than normal screen printing. We work with a few different companies that use the DTG printing technology. The designs are printed on top of the shirt similar to how your home printer would but using special inks.
HOW OFTEN ARE NEW DESIGNS ADDED?
We are hoping to add new designs every couple of months.
IF I HAVE AN IDEA FOR A DESIGN, CAN I SUBMIT IT?
Definitely! Whether we create it or not, is another question. But we will definitely consider it.
HOW CAN I CONTACT YOU?
Twitter - @Penny_Pow
Instagram - @PennyPow
Email – ThePennyPow@gmail.com
Discord - discord.gg/TueneCF